If your Samsung RF28HMEDBSR/AA ice maker is freezing up, there are many things that could be causing it, and you will eventually have to reset the unit.
Having an ice maker in your fridge is very convenient as you will have ice available instantly when and where you need it.
However, sometimes ice makers like the Samsung RF28HMEDBSR/AA unit will freeze up and will not work when you need it, but you can find out the cause of this and reset the unit quite easily.
How useful is having an ice maker in your fridge?
The main reason why ice makers that are attached to fridges have become so popular is because of how convenient they are to use.
When your fridge has its own ice maker built right into it, you will never need to remember to wash and refill ice trays and you can have ice available instantly and automatically.
Since the ice maker is attached to your fridge, it is also usually close to where you will be fetching your drink from and this means that you do not need to walk to a freezer in a different room just to get ice.
Samsung RF28HMEDBSR/AA ice maker freezing up
The Samsung RF28HMEDBSR/AA also has one of these convenient built-in ice makers. However, in addition to the added convenience that comes with a built-in ice maker, there are also a few common issues that arise when ice makers are built into fridges.
One of the most common of these issues is the fact that the ice maker can freeze up. In this case, frost or ice accumulates outside the ice bucket and may even prevent your ice maker from working entirely. This can be especially inconvenient on days when you really need your ice maker.
Fortunately, there are a few things that may be causing this, and you will be able to examine these things yourself to establish what exactly is causing the freezing, so that you can solve the problem yourself or communicate it with a professional who can help you.
Once the issue that is causing your ice maker to freeze has been resolved, you need to reset the ice maker in order to get it operating again.
Your Samsung RF28HMEDBSR/AA ice maker may take a while to return to its regular operation after this reset, but there are a few things that you can do to ensure that the process goes smoothly.
Issues that may be causing your Samsung RF28HMEDBSR/AA ice maker to freeze up
If you notice that your ice maker is starting to freeze, you first need to wait for the ice maker to defrost before you can start investigating the possible causes for this issue.
To do this, you need to switch your fridge off or unplug it from its power source completely. Some people even use hairdryers to speed up the defrosting process.
Once the ice maker has defrosted, you can investigate some of the possible causes of the freezing, some of which are:
| Possible cause | Description | |
| The ice maker is turned off | Ensure that the indicator for the “Ice off” icon is not on | |
| The water filter needs to be replaced | If you have not replaced your water filter in the last six months, it may be time to purchase and install a replacement filter |  |
| The dispenser’s water pressure is too low | You can use a measuring cup to determine if the dispenser is dispensing at least six ounces in 10 seconds | |
How to reset your Samsung RF28HMEDBSR/AA ice maker
Once you have determined the cause and you have fixed it, you need to reset your Samsung RF28HMEDBSR/AA ice maker to get it functioning correctly again.
To do this, you need to locate the test button on the ice maker, and you can find the location of this button by looking at your user manual.
All you need to do after this is to press and hold this test button until you hear a chime sound. It is normal for this step to take up to 10 seconds.
Your Samsung RF28HMEDBSR/AA ice maker should then run a test sequence, and another chime will sound when this reset has been completed.
What to do during the reset process for your Samsung RF28HMEDBSR/AA ice maker
It may take up to 24 hours after this reset for your ice maker to make ice normally again. During these 24 hours, it is imperative that you empty the ice tray periodically, so that the ice maker does not stop producing ice because the tray is too full.
This will ensure that the ice maker is restored to its regular functionality after 24 hours.